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PromptBetter

Privacy Policy

Last Updated: July 7, 2025

Your privacy is paramount to us. This Privacy Policy explains how PromptBetter AI, operated by RDMI Tech Ventures Pvt. Ltd., collects, uses, and protects your information.

Key Privacy Commitment

We do not store, save, or log the prompts you submit or the AI-generated content. Your intellectual property remains entirely yours.

Welcome to PromptBetter AI ("we," "us," "our"). We are operated by RDMI Tech Ventures Pvt. Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, browser extensions, and related services (collectively, the "Service").

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Data

Personally identifiable information, such as your name, email address, and payment details, that you voluntarily give to us when you:

  • Register for the Service
  • Subscribe to a paid plan
  • Contact our support team
  • Participate in surveys or feedback collection

Usage Data

To improve your experience, we may automatically collect anonymous usage information, including:

  • Which features you use and frequency of use
  • Pages visited and time spent on our service
  • Browser type, operating system, and device information
  • IP address (anonymized for privacy)
  • Referral source and exit pages

This data is aggregated and anonymized, so it cannot be used to identify you personally.

Prompts and AI-Generated Content

We do not store, save, or log the prompts you submit or the content generated by the AI in response to those prompts. Your intellectual property remains yours. The processing of this data is ephemeral and only occurs to provide you with the immediate service.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account
  • Process your payments and manage your subscriptions
  • Send you important updates about your account or orders
  • Provide customer support and respond to your inquiries
  • Monitor and analyze usage patterns to improve the Service
  • Prevent fraudulent transactions and protect against criminal activity
  • Comply with legal obligations and resolve disputes
  • Send you marketing communications (with your consent)
  • Conduct research and development to enhance our services

Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations with trusted third-party vendors who perform services for us or on our behalf, including:

Payment Processing

We use third-party payment processors like Stripe to handle payments securely. We do not store your full credit card information.

Authentication Services

We may use third-party services like Auth0 to securely manage user authentication and login processes.

Analytics and Performance

We use analytics partners to understand usage patterns and improve our service. This data is aggregated and anonymized.

Cloud Infrastructure

We use reputable cloud service providers to host our services and ensure reliable performance.

We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

Security of Your Information

We implement comprehensive security measures to protect your personal information:

  • Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Infrastructure: Our services are hosted on secure, compliant cloud platforms
  • Employee Training: Our team is trained on data protection best practices

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information

Portability

Request transfer of your data to another service

You may at any time review or change the information in your account or terminate your account by logging into your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to any legal retention requirements.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Retention Periods

  • Account Information: Retained while your account is active plus 30 days after deletion
  • Payment Information: Retained for 7 years for accounting and tax purposes
  • Usage Analytics: Aggregated data retained indefinitely (anonymized)
  • Support Communications: Retained for 3 years for quality assurance

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Company Information

RDMI Tech Ventures Pvt. Ltd.
Sanjay Place, Agra, India

Contact Methods

Privacy Officer:
[email protected]
General Support:
[email protected]